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Understand What to Do if You Do Not Qualify for Services

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If an institution determines that you are not qualified as an individual with a disability, you may ask for the appeal process. If you believe you are discriminated against because of your disability, you may contact the Virginia Office for Protection and Advocacy. You also may file a complaint with the Department of Education Office for Civil Rights if you believe that the institution discriminated against you. The Office of Civil Rights also provides technical assistance.

U. S. Department of Education's Office for Civil Rights at, telephone at 1-800-421-3481, FAX at 202-205-9862; TDD at 877-521-2172 or email to

Virginia Office for Protection and Advocacy at 202 N. 9th Street, 9th Floor, Richmond, VA 23219, telephone at 804-225-2042 (Voice/TTY) at 1-800-552-3962 (Voice/TTY) (Toll-Free in Virginia), Fax at 804-225-3221, or Email to, and on the web at

Excerpted from Virginia's College Guide for Students with Disabilities (2003 Edition).